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Advice and answers from the Creabl Team
Creabl Platform
Settings
Settings

Workspace section


This section displays the team workspace.

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The Team profile section contains the name and timezone of the team.

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Setting the correct timezone will help you navigate in time, which is indicated, for example, in sessions.
In the premium account, there is the function to remove Creabl branding from the sessions that you share.

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Note: You can learn how to work with sessions in the Sessions lesson.
In the Current plan block, you can view the current plan and change it.

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Teammates Section

In this section, you can grant access to all or some functions to your team members.

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In order to add a user, you need to click on the Add members button.
Next, you enter email and select the accesses that you grant to this user.
After that, click on the Send invites button.

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You can grant access to multiple team members at once. To do this, click Add email.

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You can see the status of the invitation on the Teammates section main page.

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You can also send an invitation by clicking on the Resend button.

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To remove a team member, click Revoke.

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Users data section

In this section, events and attributes are configured.

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Note: You can learn more about the User data section in the Events and attributes lesson.
The user can request to delete all their personal information stored on the Creabl platform. To do this, go to the Deleting people data section.

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Using the Search bar, find the right user.


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To delete all information, click Permanently delete.

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Installation section

This section displays the Creabl base code that needs to be installed on all pages of your website.

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Note: You can read more about the Installation section in the How‌ ‌To‌ ‌Install‌ ‌Creabl‌ ‌Code‌ ‌Into‌ ‌Your‌ ‌Website‌ lesson.

Billing section

In this section, you can configure payment information.

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In the Billing Details block, select which details to issue invoices to.

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In the Payment Details block, select which card the payment will be made from.

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In order to set up the payment information, click Edit.

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On the Stripe payment service page, you can configure the Payment Method.

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And set up Billing Information.

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You can view the account history in the Account History section.

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You can also view the history of invoices in the Billing tab in the Invoices section.

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To change your subscription plan, click Change Plan.

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Subscription section

In the Subscription section, you choose the plan that you prefer.

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You can also choose how you want to pay for the plan: monthly or annually.

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Note: When the limits specified in the subscription plan are reached, the Creabl platform will not stop recording information. When the limits according to the tariffs are reached, an additional fee is charged.
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