company-logo
Advice and answers from the Creabl Team
Creabl Platform
Sessions
Sessions
In order to start working with sessions, you need to go to Sessions.

img_b4cce0ec-d656-428c-ba0e-297df27da574

A session is the time interval during which the user interacts with the website. The Creabl platform records sessions on video.
For more comfortable work with user sessions, you can apply filters. To do this, click Add filter.

img_5d5f5161-f451-43e8-8fee-b8895ea6614b

Note: you can learn more how filters work in the Filters lesson.
In the List section, you can apply a previously created cohort.

img_28a8188e-da01-425f-8b06-97857ad2e649

Note: you can learn more about how cohorts work in the Cohorts lesson.
To search for the session you need, use the Search bar.

img_0a8cf900-6655-4fb0-836e-d4de5fd3318b

We will now go into each column in more detail. The User column is for users' names.

img_a456b995-a6ac-466e-a6d2-72df32cd8365

The Session Date column indicates the date and time the user visited the website.

img_6bf97939-c03f-4272-858a-181aad9142d3

The Action column shows the actions performed during a visit to your website, that is, during a user session.

img_e420604b-c924-4e01-9bb5-9b9c918bba2b

The Live label shows that the user is currently on the website or has recently completed their session.
The Pages column stands for how many pages the user visited during the session.

img_5ed9c7c8-76c5-407c-bf15-1bc73a939016

In the Duration column, you can see the duration of the session, that is, for how long a visitor was on your website on all pages in total in one visit.

img_01372215-a94e-4a35-9459-060df2d97b0a

You can customize the columns by clicking on the corresponding button in Settings.

img_b401af0c-bd21-4aee-9952-cdf3231b8b20

In order to go to the user's profile, you need to click on their name. The profile contains user's information, events that the user has committed and the last user's sessions on your website.

img_c5e183d3-68cb-4af9-b0d9-2ca55275f418

To go to the user session viewing interface, click Play.

img_a366c9e0-733a-4327-9e53-796cdf45a4b5

The Landing url item indicates the page that the user visited during the session.

img_189b7f79-9bcf-4447-af44-2e519dac79d4

The User info block contains information about the user.

img_652b5526-671e-4897-b452-1bab6e0917fd

Note: The User info block consists of attributes that are configured on the Creabl platform and transmitted from your website. To learn more about what attributes are and how to configure them, see lessons Users and How to configure attributes and events
In order to go to the full profile, you need to click on the See profile button.

img_e2b7eaac-d683-4642-8671-3139e5b51aea

The Action block contains the actions that the user performed during the session.

img_eca25a2d-0c1d-40d6-9825-fbac5d1172f7

To study the user's actions on the website, you need to click on the Play button in the video player.

img_6b3f02c0-2e58-4d29-ba72-20f88d4b4b52

The Skipping inactivity feature allows you to skip time intervals where users are inactive. These gaps are highlighted in orange. The system skips this time interval and continues showing the record from the moment when some action occurs. To disable this feature, click Skipping inactivity.

img_d23b5110-253a-4df0-949d-2621a17dc909

To adjust the speed, click Speed.

img_7f182f0f-4bbb-40cd-b7f7-d687abd27a66

If you need to leave a comment, you need to click Note & share. The note is displayed on the timeline with the corresponding icon.

img_e982174a-675a-411b-8b34-5ea85905c025

If you want to share a recording of this session, you need to copy the link from the Note & share section.

img_dd30b1ee-4581-4d32-a316-fbae84d4a1ca

Please note that when you click on the link that you shared, the video playback may start from a certain second, if a corresponding box is checked.
In order for the recording to play from start, uncheck this feature.

img_a7ff3243-7ad5-4501-b7fd-52a06121a4f6

Thanks! We appreciate your feedback 🤘