company-logo
Advice and answers from the Creabl Team
Analytics
Retention
Retention

What is It?


Retention reports allow you to view the number or percentage of users who return to your service or to your website within a certain time.


How to create them?


In order to build a Retention report, you should go to the Analytics section and select the Retention section.

img_368a9071-6287-42dc-a406-1b3220058e33

On the opened page, click Create retention report to create a new report.

img_cff0499e-b599-4df1-a5d1-39283bdaedff

You can give the report the name by clicking an upper field.

img_0b08fcdf-ec97-464c-9696-c9142fdc2eaf

In order to set an event for tracking users, you need to click Select event and select which actions you want to monitor.

img_33292594-b54a-4e1c-b183-9473634b844c

If necessary, you can add a filter. To do this, click Add filter and select the desired parameters.

img_f239cb80-40b3-4bcd-b9dc-63bd25244de3

Note: you can learn more how filters work in the Filters lesson.
Click Create report to complete the retention report creation.

img_178b8985-da92-492c-b17b-0c1fb276279b

For the convenience of viewing the report, you can set the time period, the values of the users' data, and also select the type of graph.

img_bf1a91b8-6c5a-40bb-9ee8-8a1412155aef

To edit the report, you need to click on the button with three dots. You can also Duplicate and Delete the report.

img_589f6835-1b2c-4707-85f6-979783b461ec

Quick access to reports is available in the main Analytics section, for this you need to go to the Overview section.

img_3459fa5d-44a4-4503-8f59-cb5423dc2ac3

To go to all reports, click All reports.

img_d0e68da0-79b1-4abf-a256-f3865b2c9d74

Thanks! We appreciate your feedback 🤘