company-logo
Advice and answers from the Creabl Team
Analytics
Retention
Retention

What is It?


Retention reports allow you to view the number or percentage of users who return to your service or to your website within a certain time.


How to create them?


In order to build a Retention report, you should go to the Analytics section and select the Retention section.

img_2b964cec-6c52-4af5-929c-75c1035dc4fa

On the opened page, click Create retention report to create a new report.

img_065e9315-a630-41de-9443-8cfee9630430

You can give the report the name by clicking an upper field.

img_4fde4055-c6f7-4847-aec6-308b836681a1

In order to set an event for tracking users, you need to click Select event and select which actions you want to monitor.

img_4426d164-78d6-45cc-895b-6e17fdc7eedc

If necessary, you can add a filter. To do this, click Add filter and select the desired parameters.

img_b7483745-137a-41a0-8b8e-f4cf0e100530

Note: you can learn more how filters work in the Filters lesson.
Click Create report to complete the retention report creation.

img_818a4dd5-6eb5-45b8-b2bc-37270884d5f3

For the convenience of viewing the report, you can set the time period, the values of the users' data, and also select the type of graph.

img_c7246828-9a41-48c9-91b5-341a54444ff5

To edit the report, you need to click on the button with three dots. You can also Duplicate and Delete the report.

img_68dd21b8-bdfc-469c-bf7a-3480ce4b1c96

Quick access to reports is available in the main Analytics section, for this you need to go to the Overview section.

img_96aa189c-5ebf-46a7-aee0-b45b459b4220

To go to all reports, click All reports.

img_af4a25d9-4578-41f4-84f3-9bd38c2451ea

Thanks! We appreciate your feedback 🤘